If you live in the UK and have purchased from montane.com you have 90 days to return your item (s) please review the return guidelines below.
ALL UK RETURNS ARE FREE
CONDITION OF RETURNS
OUTSIDE OF OUR STANDARD UK RETURNS PROCESS
For items purchased outside of the UK visit our International Returns page.
For items with warranty issues please visit our Warranty Returns page.
For items which require a repair please visit our Montane Repairs Service page
Locate your nearest CollectPlus Drop off point here
FREE and convenient UK returns with CollectPlus.
CollectPlus is a convenient way to return parcels via local shops, petrol stations, universities and shopping centres, and it is a service trusted by thousands of busy people every day. There are over 5,800 CollectPlus stores, open from early in the morning until late in the evening, 7 days a week.
You can find your nearest CollectPlus store by clicking here and use the ‘Find a store’ search at the top of the page. Alternatively, you can text COLLECT and your postcode to 84555 (e.g. COLLECT NE63 0YF). Texts from 84555 are free to receive. Texts to 84555 are charged at your standard network rate. Full terms and conditions can be viewed here.
You can return parcels with cabin baggage dimensions 60 x 50 x50cm and up to 10 kg using CollectPlus
If items are returned damaged or without all swing tags and accessories Montane reserves the right to refuse a refund and may charge to return the product to you.