ClickCease

Delivery & Shipping Information

Covid-19 Status

Delivery remains unaffected.

We continue to ship orders via DPD on a next-day service. Orders can be expected to arrive within 1-2 working days of being placed (please see next day cut-off times below).

All UK returns are free. You have 90 days to return items, please use the labels provided to qualify.

UK Shipping Information

United Kingdom

Free UK Delivery for orders over £25

£4.99 Shipping charge for orders under £25

Saturday and Sunday Delivery is available for £10, orders must be placed by 12pm on Friday 

Order before 1pm Monday-Thursday to receive next working day delivery. Orders placed before 1pm on a Friday will be delivered on Monday.

Please note Next Day Delivery can take 1-2 days from the date of dispatch and it may take longer for remote areas, islands and during exceptionally busy periods (e.g. Christmas).

All UK orders are dispatched with DPD. Once your parcel has left our warehouse you will receive an email with full tracking details and on the day of delivery you will receive a second email, and text message if you supplied a mobile number when placing your order, with a one-hour delivery window and more information on how to track your delivery. If you are not going to be in you will be able to change the delivery date, ask to collect your parcel from your nearest Pickup Shop, nominate a neighbour to receive your parcel for you or arrange to have your order delivered to a safe place at your address - all from this email or text message.

 

Shipping Information to Europe

E.U.

Delivery to the E.U. is FREE for all orders over €250

€15 shipping charge for all orders under €250

Delivery typically takes 2 - 5 days from the date of dispatch.

E.U. orders are dispatched with DPD, when your order leaves our warehouse you will receive an email advising you of tracking information and an estimated delivery date.

Shipping information to the USa & Canada

USA & Canada

Delivery to the United States of America and Canada is FREE for all orders over $400

$35 shipping charge for all orders under $400

Delivery typically takes 2 - 5 days from the date of dispatch.

Orders not to the UK or E.U. are dispatched with DHL Express, full tracking details will be emailed once your order has left our warehouse. Any customs or local duty charges are the responsibility of the receiving customer and your local customs office may contact you before DHL can deliver your order.

Shipping to the Rest of the World

Rest Of World

Delivery to all other countries, including Australia and New Zealand is FREE for all orders over £300 

£25 shipping charge for all orders under £300

Delivery typically takes 2 - 5 days from the date of dispatch.

Orders not to the UK or E.U. are dispatched with DHL Express, full tracking details will be emailed once your order has left our warehouse. Any customs or local duty charges are the responsibility of the receiving customer and your local customs office may contact you before DHL can deliver your order.

 

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